If I am not happy with my purchase, can I return it?
Yes you can. We offer a 7 day money back returns policy. Please contact us first if you are not entirely satisfied and we will do our best to resolve any problems.
If you wish to return an item, please email us first for a return address and reference number. Please return within seven days of receipt and we will refund the cost of the item, less a £2.50 restocking charge for personalised items and the postage cost.
I have received my order, but the item is too small or too large.
Please ensure you review our bracelet size guide page prior to ordering. This will tell you the approximate size of the bracelet for the age of the wearer. If standard size is not correct for your order just let us know and we will make to your exact measurements.
If upon receipt, you find our standard sizes are not appropriate, we can remake your jewellery to any size you require. We do however, charge of nominal amount of £3.50.
This cost reflects the time taken to alter the item, any additional beads and the postage back to yourself. Please contact us first before returning an item.
About Le Beau Beads
Lebeaubeads is based in Leeds, West Yorkshire. It started selling a small selection of personalised name jewellery for Children on ebay.
Since that time we have greatly extended our range of handmade products and now have our own website.